OAK, including its affiliates and related companies (“OAK,” “we,” or “us”), is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, store, and share information collected from or about you in connection with your interactions with us, including our digital services, physical spaces, and hosted experiences (the “Services”).
By using our Services, you agree to the collection, use, and sharing of your personal information as described in this Privacy Policy. This policy does not apply to third-party services that we do not own or control.
Information Collected
We may collect the following types of personal information:
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Identifiers (name, email address, mailing address, phone number)
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Internet or network activity (IP address, device ID, cookies, browser type, and interactions with our Services)
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Any information you voluntarily provide to us via forms, surveys, or correspondence
Tenants
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Identifiers (date of birth, tax ID, driver’s license)
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Financial data (bank account details)
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Commercial information (lease documents, parking registration)
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Access records, security camera footage
Vendors
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Identifiers and government-issued IDs
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Financial and payment data
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Business and professional credentials
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Parking and access logs
Customers & Guests at OAK
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Contact information and participation in events
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Security footage and photography on premises
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Parking registration data
Website Visitors
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Demographic and interest data (if linked through social media)
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Website behavior data, cookies, and analytics (see “Cookies” section)
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Marketing preferences and interaction data
Use of Information
We use the collected information to:
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Provide and improve our Services
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Manage safety, access, and facility operations
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Communicate with you about updates, events, and marketing materials
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Comply with legal obligations
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Detect and prevent fraud or security breaches
Additional Uses by Group
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Tenants: access control, amenity usage, lease compliance
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Vendors: credentialing, payment, service coordination
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Guests: registration, event participation, safety logs
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Online Visitors: personalization, analytics, advertising effectiveness
Sources of Information
We gather information from:
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You (directly or via forms, contracts)
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Website interactions (cookies, usage data)
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Public databases and service providers
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On-site surveillance systems
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Third-party digital marketing partners
Information Sharing
We share your information with:
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Service providers (security, IT, marketing, legal, accounting)
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Partners for event management
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Legal entities when required (e.g., courts, government agencies)
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Affiliates for internal business purposes
We do not sell or rent your personal information. We do not share your information with third parties for their own direct marketing purposes.
Your Choices and Rights
You may:
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Opt out of marketing communications via “unsubscribe” links
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Request access, correction, or deletion of your information where permitted by law
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Decline certain data sharing by adjusting your browser or device settings
To exercise your rights or request changes, please contact us (see “Contact Us”).
Security
We implement reasonable physical, technical, and administrative safeguards to protect your personal information. Only authorized personnel and vendors have access based on need.
Data Retention
We retain your information for as long as necessary to fulfill business or legal purposes. Data stored in backup systems will be deleted according to scheduled retention policies.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Recognize your device and browser preferences
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Analyze and improve Services performance
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Track advertising engagement (e.g., Google Analytics)
You can manage cookies through your browser settings or opt out using tools like:
Children’s Privacy
Our Services are not intended for children under 13. We do not knowingly collect data from children. If we learn that a child has submitted information without parental consent, we will promptly delete it.
Contact Us
For questions or to exercise your rights under this policy, contact us at:
OAK Retail Management
Email: privacy@oakokc.com
Phone: 405.444.3310
Changes to this Policy
We may revise this Privacy Policy periodically. Updated versions will be posted on our website with a new “Last Updated” date. Continued use of our Services after such updates constitutes acceptance of the revised policy.
You are encouraged to regularly review this Privacy Policy to stay informed about our data practices.
